Return Policy
Hassle free 30 days easy return policy. If the purchase doesn't meet your expectation or item is: damaged, defective, missing part or need replacement please inform us within 30 days, for a full refund or exchange. Any return due to buyer's Remorse will be at buyer's expense. Item should be returned in original package with the item number and unused condition.
All items received need to be inspected by customer within 30 days for any issue and claims. After our 30 days policy, as per manufacturers policy we are not liable for any claim.
Freight Items: All items upon receipt from any shipping carrier need to be inspected upon delivery for any visible or conceal damage. If they are not reported within seven days, we won't able to file a claim with shipping carrier.
Contact Customer Service for return and ask for return authorization number Email: customerservice@fantasticdecor.com Please send us your feedback regarding any questions about our promotion, prices and products.
Shipping
ALL Orders Above $25 Are Shipped For FREE
Orders That Are Below $25 A Shipping Charge of $4.99 Will be charged
We ship to any physical address in the US only.
All Order take 1-3 Days to ship from our Georgia or California warehouse and are shipped Via USPS or FedEx Depending on the Size and weight of your order. We will update you with your Tracking number as soon as we ship your order.
Cancellations
You may cancel an order within 30 minutes after placing the order by sending us a email at customerservice@fantasticdecor.com
If you would like to cancel an order after 30 minutes we will try our best to process your request but Please note that we cannot guarantee that your order can be canceled after 30 minutes, but we’ll try our best to help. If your package is refused without prior approval you will be charged the cost of the shipping and will be refunded the item subtract original shipping cost. Shipping cost Varies from item to item and location. To see how much it would be to refuse a package please contact us before at 678-298-7568 or email us at customerservice@fantasticdecor.com
3446 WINDER HWY STE M323
FLOWERY BRANCH, GA 30542